Frequently Asked Questions
Everything you need to know about our Goodyear Welted footwear and services.
What makes Meermin shoes different from other brands?
We specialize in high-quality Goodyear Welted footwear using world-class leathers from renowned tanneries such as Du Puy and D'Annonay. By utilizing a direct-to-consumer model, we offer premium craftsmanship at a fraction of the traditional retail price.
How do I determine my correct size?
Our shoes are primarily manufactured in UK sizing. We recommend consulting our detailed Size Guide on each product page. Generally, UK sizes are one full size smaller than US sizes (e.g., a UK 8 is equivalent to a US 9).
Do you offer international shipping?
Yes, we ship worldwide. Orders are typically dispatched from our warehouses in Spain or the USA depending on your location and stock availability. Shipping costs and delivery times are calculated at checkout.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the shoes are in unworn, brand-new condition and in their original packaging. We highly recommend trying your shoes on a carpeted surface to avoid scratching the leather soles.
How should I care for my leather shoes?
To ensure longevity, we recommend using cedar shoe trees after every wear to maintain shape and absorb moisture. Regularly clean and condition the leather with high-quality creams and waxes to prevent drying and cracking.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping destination. All transactions are securely encrypted.